随着中国人口老龄化进程加速与数字技术迭代升级, 老年群体面临“数字鸿沟”问题的矛盾日渐凸显。本研究基于对长三角地区60岁及以上老年人开展的问卷调查 (有效样本2173份) , 结合SPSS25. 0数据分析, 系统探讨了老年人数字鸿沟的现状及其社会、家庭与个人层面的影响因素。研究发现, 老年人在数字设备操作、线上交易、信息处理等基础技能上普遍存在障碍, 且不同维度数字能力间呈现显著正相关。研究指出, 需从政策支持、技术优化和家庭引导等的多维协同机制入手, 着力于提升老年人数字技能和信息素养, 从而促进其更好地融入数字社会, 此外, 提升老年人自我效能感、优化社会支持网络是促进其数字融入的核心路径。本研究为破解老年数字鸿沟提供了实证依据与政策启示, 助力实现“智慧养老”目标。

With the acceleration of China's aging population and the continuous upgrading of digital technology, the contradiction faced by the elderly in the “digital divide” problem has become increasingly prominent. Based on a questionnaire survey of people aged 60 and above in the Yangtze River Delta region (with 2, 173 valid samples) , combined with SPSS25. 0 data analysis, this study systematically explores the current situation of the digital divide among the elderly and its influencing factors at the social, family and individual levels. The research finds that the elderly generally have obstacles in basic skills such as operating digital devices operation, conducting online transactions, and processing information, and there is a significant positive correlation among different dimensions of digital capabilities. The study points out that it is necessary to start from a multi-dimensional collaborative mechanism including policy support, technological optimization, and family guidance, focusing on improving the digital skills and information literacy of the elderly, so as to promote their better integration into the digital society. In addition, enhancing the self-efficacy of the elderly and optimizing the social support network are the core paths to promote their digital integration. This study provides empirical evidence and policy implications for solving the digital divide among the elderly, and helps to achieve the goal of “smart elderly care”.