从山地旅游背景出发, 对山地冰川旅游目的地游客感知与满意度进行研究, 既能反映出旅游目的地综合竞争力大小, 又能为旅游目的地发展规划做出指导。通过SPSS和Smartpls的相关分析, 得出达古冰川山地冰川旅游目的地游客满意度主要受山地冰川旅游地人文环境、旅游地体验价值、旅游地资源价值和旅游地消费的影响。结构方程模型分析表明, 旅游目的地最终形成“一强四较弱两微弱”的功能关系。通过相关的研究本文最后从人文环境、基础设施、人才服务、旅游地综合发展等提出优化和提升游客满意度的建议, 其对游客满意度提升和旅游地可持续发展等具有一定的参考价值。
Starting from the background of mountain tourism, studying the satisfaction of tourists in mountain glacier tourism destinations can not only reflect the overall competitiveness of tourism destinations, but also provide guidance for the development planning of tourism destinations. Through the correlation analysis of SPSS and smartpls, it is concluded that the satisfaction of tourists in Dagu Glacier Mountain Glacier tourism destinations is mainly influenced by the cultural environment, experiential value, resource value, and consumption of mountain glacier tourism destinations. Structural equation model analysis shows that tourism destinations ultimately form. a functional relationship of “one strong, four weak, and two weak”. Through relevant research, this article finally proposes suggestions for optimizing and improving tourist satisfaction from the perspectives of cultural environment, infrastructure, talent services, and comprehensive development of tourist destinations. These suggestions have certain reference value for improving tourist satisfaction and sustainable development of tourist destinations.