舆情与公众情绪在金融传染过程中的影响机制及控制策略

Influence Mechanisms and Control Strategies of Public Sentiment and Opinion in Financial Contagion

本文探讨了公众情绪在金融传染过程中的作用与影响机制, 并分析了如何利用舆情控制来减缓金融传染。金融传染是指市场扰动从一个国家蔓延到另一个国家的过程, 公众情绪在其中扮演着关键的催化剂和放大器作用。为了管理公众情绪并减轻金融传染, 政府和监管机构可以采用以下策略: 建立积极和透明的沟通渠道; 金融机构应实施有效的媒体和公共关系策略; 需要识别、控制和反击谣言和虚假信息; 建立公众信任的关键在于透明度和可信度。本文还通过回顾亚洲金融危机、全球金融危机以及近期银行倒闭事件等案例, 分析了公众情绪与金融传染的互动。最后, 我们提出了增强抵御情绪驱动的金融传染能力的政策建议和最佳实践, 包括加强信息披露、制定危机沟通计划、加大金融素养教育投入、促进多方合作以及制定金融沟通的伦理准则。

This paper investigates the influence mechanisms of public sentiment in the process of financial contagion and explores strategies for mitigating such contagion through public opinion management. Financial contagion refers to the transmission of market disturbances from one country to another, in which public sentiment plays a pivotal role as both a catalyst and an amplifier. Core transmission channels include interbank linkages, trade connections, information asymmetry, investor behavior, self-fulfilling prophecies, and spread of rumors and misinformation. Positive public sentiment can promote market stability, while negative sentiment can intensify capital flight panic selling, thereby worsening contagion. Mass media and social media platforms serve dual functions in amplifying sentiment and shaping public opinion. To effectively manage public sentiment and curb the spread of financial contagion, this study proposes several strategies: establishing transparent and proactive communication channels by governments and regulators; adopting effective media and public relations practices by financial institutions; identifying, controlling, and countering misinformation and disinformation; and fostering public trust through enhanced transparency and credibility. This paper further explores the interaction between public sentiment and financial contagion by reviewing cases such as the Asian Financial Crisis, the Global Financial Crisis, and recent bank failures. Finally, the paper proposes policy recommendations and best practices for enhancing resilience against sentiment-driven financial contagion, including strengthening information disclosure, comprehensive crisis communication planning, greater investment in financial literacy, enhanced multi-stakeholder collaboration, and the formulation of ethical standards for financial communication.